Below roughly twenty reviews, most people scroll past you even when you rank well. And a single unanswered one-star review does more damage than the rating itself suggests, because what people are really reading is how you responded.
The routine matters more than the campaign
Businesses that ask once get a burst of reviews and then nothing. Businesses that ask every time a job finishes build a steady stream that keeps the rating fresh and the profile active. We set up the routine and make it simple enough that your team actually follows it.
Answering the bad ones
A calm, specific reply to a negative review is read by everyone who comes after. Handled well it can be more persuasive than the positive reviews around it. Handled badly — defensive, or ignored — it costs you customers for years.
Nothing fake, ever
We do not buy reviews or write them for you. Beyond being against Google policy and grounds for suspension, fake reviews read as fake, and your customers can tell.
Questions
Can you remove a bad review?
Only if it breaks Google policy — fake, abusive, or from someone who was never a customer. We will file it. Otherwise the answer is to respond well and bury it under genuine ones.
How many reviews do I need?
Enough to sit alongside the competitors appearing next to you. That number is different in every market, which is what the free audit measures.